Shipping Info

Thank you for choosing Grain & Earth for your furniture needs. We are committed to delivering high-quality products and ensuring a smooth shipping experience. Below are the details of our shipping policy:

  1. Shipping Areas:
    We ship to all 50 states in the USA and offer limited international shipping. The availability and cost of international shipping vary based on the destination country.
  2. Shipping Costs:
    Enjoy free standard shipping on all orders over $500.
    For international orders, shipping costs will depend on the destination country.
  3. Processing Time:
    Orders are processed within 2-3 business days.
  4. Delivery Time:
    Standard delivery times within the USA are 5-10 business days from the dispatch date.
    Delivery times for international orders may vary.
    Please note: We do not offer expedited shipping options.
  5. Carrier Information:
    We use trusted carriers such as UPS, FedEx, and USPS to deliver your order safely and on time.
  6. Tracking Your Order:
    You will receive a tracking number via email once your order is dispatched.
    Track your order on our website or directly through the carrier's website.
  7. Damages and Issues:
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
  8. Returns and Refunds:
    Our return policy lasts for 14 days from the date of delivery.
    Returned items must be in the exact condition as they were received, including original packaging.
    To initiate a return, please contact us at info@grainandearth.com.
  9. Customer Service:
    If you have any questions or concerns about your order or our shipping policy, please reach out to us at info@grainandearth.com.